Little things mean a lot — like when the hotel staff remembers your name and uses it or offers you a bottle of water while you’re waiting for someone. Excellent customer service will keep me coming back to any business.
That’s what I got at the Bellevue Hilton last week. A newspaper was at my door each morning, I was offered turn down service and everyday when I got back to my room it was clean and tidy.
This hotel offers the largest guest rooms in Bellevue and my suite was surely an example of that. The living room contained a sofa, chair, desk and widescreen TV and another TV was in the bedroom which was more than ample. A huge tub dominated the dressing room and the smaller bath revealed a shower and toilet.
Amenities included a fitness center with chilled towels and fresh fruit, an outdoor swimming pool and a complimentary shuttle that drove you anywhere within a mile of the hotel. A beauty salon, coin laundry for guests and 700 parking spaces also graced the property.
Tully’s Coffee Shop was located in the lobby as was a bar and Basil’s Restaurant, which serves a yummy breakfast buffet.
Although, I didn’t get to see him, I was told an otter lived in the pond outside. I’ll have to go back in warmer weather and see if he’s sunning himself.
To top it all off, the Bellevue Hilton is pet-friendly. What more could you ask for?